4

Very knowledgeable and helpful staff. A little pricey, but that's New York for ya. Even if you can't bring your vehicle in, they are always willing to give advice on what you can do to get back on the road.

Thank you for your compliments. Jennifer Hulbert, Owner - Service Plus Automotive

- Service Plus of Black River Inc.
5

Great honest service. Jennifer and Don are the best.

5

Do yourself a favor and get your car serviced here. They really go above and beyond to explain things and actually show you the problems while your car is on the lift if you like. After problems with Firestone on Ft. Drum, I know where I will be taking my car from now on.

5

Exceptional service, competent, gives low cost options.

4

I was actually pleased with the service done on my vehicle here. I tried this place because the Firestone on post is always packed. Dan and Jennifer called to give me updates and suggested what needed to be done on the vehicle. They even called a couple of days later to thank me for business. Other then great customer service, the shop is conveniently located right outside of the east gate.adsxpose.com

5

Really friendly staff, and the prices seemed better than other similar places. Didn't feel like they were trying to up sell me on any unnecessary services like most service places do.

5

When you call Bill is the first person to always pick up and give a warm greeting. If not Bill, then another new coworker who is up to speed will assist you too. Mrs. Jennifer, the main Boss is friendly, understanding and gives you a lot of information as she is knowledgeable on any vehicle. This place is accessible for anyone and parking is abundant. I highly suggest making an appointment but if life happens then they accept walk-ins. The mechanics don't hide in the back like other shops, and they will hands on look at your damage if you have a collision, dent, etc. right there with you, and show your old parts they switched out to you. The times arent bad for spouses of service men/women but if you come by during lunch your visit can be fast and painless. Overall if you're stationed or live up near this friendly, inexpensive, facility, it is worth a visit.

4

Good quality service, staffs are friendly, they helped me figure out what have to be fixed and explain what part in my car that is critical that is needed to be change.

5

I have been in the Army for 26 years and have always avoided any business that was right outside a military installation gate. However, I was very surprised and satisfied with the service and treatment from Service Plus Automotive. I arrived 25 minutes early for my appointment and was greeted by a super friendly staff. They immediately took my keys and got my car in for the services I needed. They were quick, courteous and very professional. I will no doubt visit this business again and will most definitely recommend them to everyone.

5

Very professional and friendly service. Was willing to not only explain but show me what needed to be done. Owners are front and center.

Thank you Lisa for your kind words. I look forward to seeing you at your next service.Jennifer…Thank you Lisa for your kind words. I look forward to seeing you at your next service.Jennifer HulbertOwnerService Plus Automotive

- Service Plus of Black River Inc.
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